Writing a Refund Policy That Is Fair to Customers and to You
A clear refund policy protects both your customers and your business. Here is what to include, how to apply it consistently and where generosity can f...
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A clear refund policy protects both your customers and your business. Here is what to include, how to apply it consistently and where generosity can f...
A cash crunch can make it hard to think or pray clearly. Here is how to build a simple thirteen-week cash view, prioritize payments, talk with credito...
The Bible has a surprising amount to say about wages. Here is what it teaches about fair pay and prompt payment, and a practical review for employees,...
When your largest client leaves, panic is natural. This day-by-day plan for the first week helps you pause, learn why, check your cash, talk to your t...
Joseph stored grain during seven good years so Egypt could survive seven lean ones. Here is how a small business can build a cash reserve, protect it...
Most small businesses give when someone asks. A simple written giving plan helps you give cheerfully and consistently: decide the amount, the focus, t...
Many owners delay overdue price increases because they feel guilty. Here is how to decide on a fair increase, give honest notice, care for existing cu...
A new product, service or location can energize a business or quietly drain it. This cost worksheet covers money, time, people, existing customers and...